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Showing posts from May, 2019

Everything One Needs To Know Before Travelling Abroad

Each and every person on this earth dreams of travelling abroad, to different countries yet very few of them manage to fulfill their dreams.  It might be various reasons for the dream-travel like some want to study abroad, some want jobs out there and some simply want to explore the locations which they once have heard or read about. Almost everyone should have the experience of travelling to their dream locations at least once in their lifetime. But you can’t simply pack-up and leave for an international locations, yes there are some basic requirements every new traveler should take care of and this guide will probably help you a lot- Get Your Passport Ready Do you have a passport? If not, go apply for it right now. As no one can say when you will get an opportunity to get a stamp on your passport! Why wait for a perfect moment. Also American Airlines is one of the best airlines which allow you to book instant flights based on the availability and schedule so you don’t ne...

American’s Problem: Management is Out of Touch With Customers

The most successful businesses try to understand their customers, figure out how to add more value, sometimes even before customers themselves know what they need. Executives work to understand a product, how it’s experienced by customers, even before it’s introduced to customers. That’s the very opposite of doing the least amount possible for customers. Doug Parker spoke with employees American Airlines Customer Service ‘Crew News’ this past week, and he seemed to reveal which approach they take at American Airlines. American Airlines Thought They Could Live Without Offering Seat Power US Airways was late to add internet to its planes. They didn’t think they would make more money offering internet, so why should they do it? Doug Parker explained at the Phoenix Sky Harbor International Aviation Symposium in 2012 that they only decided to move forward when they saw they were losing ticket sales from customers who wouldn’t fly an airline without being able to stay conne...